Terms and Conditions: Golden Ticket Promotion for Matchday Mystery
- Eligibility:
- To enter, customers must make a minimum purchase of 75 EUR (or equivalent in their local currency) in a single transaction on the Matchday Mystery website.
- Mystery boxes only
- Employees of Matchday Mystery and their immediate family members are not eligible to participate.
- Promotion Period:
- The promotion begins on 10/09/2023. All qualifying purchases are eligible for entry until further notice.
- Golden Ticket Redemption:
- The Golden Ticket will be placed discreetly within the customer’s order package.
- To claim their prize, customers must contact Matchday Mystery via email at sales@matchdaymystery.co.uk within 30 days of receiving their order.
- The email must include clear photographs of both sides of the Golden Ticket.
- Prizes:
- There are two possible prizes for this promotion:
- Refund: The winner will receive a full refund of their qualifying purchase amount.
- Reorder: The winner will have the opportunity to reorder the same football shirt(s) they originally purchased, free of charge.
- Selection of Winners:
- Winners will be determined by Matchday Mystery upon verification of the Golden Ticket.
- Winners will be notified via the email address provided at the time of contact.
- If a winner cannot be reached within 30 days after the email notification, another winner may be selected at Matchday Mystery’s discretion.
- Claiming Prizes:
- To claim the refund prize, the winner must provide necessary information for processing the refund.
- To claim the reorder prize, the winner must specify their reorder preferences, such as size and style, which must be of equal or lesser value than the original purchase.
- Prizes are non-transferable and have no cash value.
- Publicity:
- By participating in this promotion, winners grant Matchday Mystery permission to use their name and likeness for promotional purposes without additional compensation.
- General Terms:
- Matchday Mystery reserves the right to modify, suspend, or terminate the promotion at any time without notice.
- Matchday Mystery is not responsible for lost, late, or misdirected claims, or for technical, hardware, or software failures.
- By participating, participants agree to abide by these terms and conditions and Matchday Mystery’s decisions, which are final and binding.
- This promotion is subject to all applicable laws and regulations and is void where prohibited.
- Privacy:
- Personal information collected for this promotion will be used in accordance with Matchday Mystery’s Privacy Policy.
Please read these terms and conditions carefully before entering the Golden Ticket Promotion for Matchday Mystery. Participation in the promotion constitutes acceptance of these terms and conditions. If you have any questions or require further information, please contact the Matchday Mystery customer support team.